100% SATISFACTION GUARANTEED.  Keepsakes Collectibles guarantee everything we sell. If any product does not meet your expectations, please contact us at info@keepsakes-collectibles.com. Just return it to us and we will gladly refund your merchandise amount, credit your account, or issue a replacement (if in stock) -- whichever you prefer.

We are not experts in identification. Much of our antiques and collectibles are unmarked and our opinion is the best we can do. We try to give information about the glass and photographs to assist you in our decision. We do the best we can to identify the collectible and use many numerous resources, however, please verify the identification prior to your purchase.

Many of our collectibles are vintage or antique pieces. Condition is described as accurately as possible. Normal wear, straw marks or bubbles are considered characteristic of many types of glass and are typically not mentioned.

For fastest ordering, you may charge your purchases on our website.

Our policy is prompt and efficient processing of your order. If any item is out of stock, we'll inform you right away. Items ordered together are not always shipped on the same day or in the same box.

We'll notify you if additional charges are required for deliveries outside the 48 contiguous states. You may also be required to pay duty or taxes in non-U.S. destinations.

Please include your street address and your P.O. Box (if applicable), and allow 7-10 days for delivery. Some items are shipped to you directly from the manufacturer and will take extra time to arrive.

Please add shipping and handling charges according to the chart below:

Order Total Shipping and Handling Fee

*Free domestic shipping over $100.00

For faster delivery, please email us at info@keepsakes-collectibles.com for Express Service for an additional charge per address. This applies only to in-stock items delivered to the continental U.S. (some oversized or heavy items, or items being shipped directly from the manufacturer, may be excluded. )  

Sales tax will be added to shipments made to residents of California.

If you have any questions about your order, or any problems or questions after your order has arrived, please email us at info@keepsakes-collectibles.com .

USPS MAILING ADDRESS::

Keepsakes Collectibles

POBox 2005

Helendale CA 92342-2005

UNITED PARCEL SERVICE (UPS) OR FEDERAL EXPRESS (FEDEX) OR OTHER SHIPPERS: 

Keepsakes Collectibles

26249 Fleet Lane

Helendale CA 92342-2005 

Our customer service number is: 760-952-1224 or email us at info@keepsakes-collectibles.com.

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Unfortunately, shipping and handling charges are not refundable.  Additionally, you must pay shipping and insurance on items returned to Keepsakes Collectibles.   For more information, please read our Return Policy.

Your privacy is important to us. We know it is important to you, and value the confidence you have in Keepsakes Collectibles. We want to be sure you understand the information we gather about you, how we use it, and the steps we take to safeguard it. Please see our Privacy Notice for more details. If this policy, "we", "our", and "us" means "Keepsakes Collectibles.   Please see our Privacy Policy for more information.

Keepsakes Collectibles maintains security practices designed to ensure the security, integrity, and confidentially of customer information. We restrict access to your nonpublic personal information to those employees who need access to that information to provide products or services to you. We also maintain physical, electronic, and procedural safeguards that comply with standards to guard your nonpublic personal information.

Keepsakes Collectibles reserves the right to amend their policies from time to time and to apply any changes to information previously collected as permitted by law. We will inform you of any changes, as required by law.

If you cease to be our customer, such as when your account is closed or becomes inactive, our information practices in this policy, as amended from time to time, will continue to apply.

Except with respect to opt out of affiliate sharing, this policy relates only to nonpublic personal information and does not affect our information practices with respect to other information.

Thank you.  If you have any further questions, please contact us by email at info@keepsakes-collectibles.com. 

JoAnn and Brenda